Travel Today

Traveling via the Amtrak train has been my mode of travel between Central California where my parents live and San Diego for the past year and a half. I love that I can just sit back, relax, do some writing on my laptop, and not have to worry about the horrid Los Angeles traffic during rush hour. (In L.A. every hour seems like every hour is rush hour).

I’ve had very pleasant experiences with Amtrak, but my recent trip had me as stressed as a cat on crack. You see, customer service is a big thing to me. Over at my customer service blog I relay my experience with a not-so-pleasant Amtrak ticketing manager. The experience won’t stop me from using Amtrak because like I said, I’ve always had good experiences, but hopefully my letter to Amtrak corporate will let them know that I don’t tolerate that type of treatment.

Now if we can just do something about the situations with the airlines…

Trackback URI | Comments RSS